1. Why is regular ice machine cleaning important for my business?

Regular cleaning prevents mold, bacteria, and scale buildup that can contaminate your ice and damage your machine. It ensures health code compliance, protects your customers, and extends the life of your equipment.

2. How often should a commercial ice machine be cleaned?

Most manufacturers recommend cleaning every 3 to 6 months, but high-traffic restaurants or bars may need monthly service. We can help assess your usage and set up a custom cleaning schedule.

3. What are the signs that my ice machine needs cleaning?

Common signs include cloudy or foul-smelling ice, reduced ice production, visible slime or scale, and unusual noises. If you notice any of these, it's time to schedule a cleaning.

4. What does your ice machine cleaning service include?

Our service includes a full disassembly and deep cleaning of all components, sanitization of food-contact surfaces, scale removal, and a performance check to ensure optimal operation.

5. Are your cleaning methods safe for food service environments?

Yes. We use food-safe, EPA-approved cleaning agents and follow strict sanitation protocols to ensure your ice machine meets health department standards.

6. Can you clean all brands and models of commercial ice machines?

Yes. With a background in HVAC, refrigeration, and mechanics, we’re trained to service all major brands including Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and more.

7. Is your business veteran-owned?

Yes! Our company is proudly veteran-owned and operated, bringing discipline, integrity, and attention to detail to every job.

8. How do I schedule a cleaning?

You can email or call us directly. We’ll help you find a time that works best for your business hours.

9. Do you offer service contracts or routine maintenance plans?

Yes. We offer customizable maintenance plans to keep your ice machine clean year-round and prevent costly repairs or downtime.